Updated at 2023-04-13
information is collected, used, and disclosed by Media One d.o.o..
Media One d.o.o.. By accessing or using our Service, you signify that you have read, understood, and agree to our collection,
Definitions and key terms
● Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser,
provide analytics, remember information about you such as your language preference or login information.
● Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Media One d.o.o., Radnicka 1A, 10 000
● Country: where Media One d.o.o. or the owners/founders of Media One d.o.o. are based, in this case is Croatia
● Customer: refers to the company, organization or person that signs up to use the Media One d.o.o. Service to manage the
relationships with your consumers or service users.
● Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit
Media One d.o.o. and use the services.
● IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address.
These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from
which a device is connecting to the Internet.
● Personnel: refers to those individuals who are employed by Media One d.o.o. or are under contract to perform a service on
behalf of one of the parties.
● Personal Data: any information that directly, indirectly, or in connection with other information — including a personal
identification number — allows for the identification or identifiability of a natural person.
● Service: refers to the service provided by Media One d.o.o. as described in the relative terms (if available) and on this
● Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide
our content or whose products or services we think may interest you.
● Website: Media One d.o.o.’s site, which can be accessed via this URL: https://mediaone.hr/
● You: a person or entity that is registered with Media One d.o.o. to use the Services
Information automatically collected
There is some information like your Internet Protocol (IP) address and/or browser and device characteristics — is collected
automatically when you visit our platform. This information may be used to connect your computer to the Internet. Other
information collected automatically could be a login, e-mail address, password, computer and connection information such as
browser plug-in types and versions and time zone setting, operating systems and platforms, purchase history, (we sometimes
aggregate with similar information from other Users), the full Uniform Resource Locator (URL) clickstream to, through and from
our Website that may include date and time; cookie number; parts of the site you viewed or searched for; and the phone number
you used to call our Customer Services. We may also use browser data such as cookies, Flash cookies (also known as Flash
Local Shared Objects) or similar data on certain parts of our Website for fraud prevention and other purposes. During your visits,
download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and
methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud
prevention and diagnostic purposes.
We automatically collect certain information when you visit, use or navigate the platform. This information does not reveal your
specific identity (like your name or contact information) but may include device and usage information, such as your IP address,
browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location,
information about who and when you use our and other technical information. This information is primarily needed to maintain
the security and operation of our platform, and for our internal analytics and reporting purposes.
If you are a Media One d.o.o. worker or applicant, we collect information you voluntarily provide to us. We use the information
collected for Human Resources purposes in order to administer benefits to workers and screen applicants.
You may contact us in order to (1) update or correct your information, (2) change your preferences with respect to
communications and other information you receive from us, or (3) receive a record of the information we have relating to you.
Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially
all of the assets of Media One d.o.o. or any of its Corporate Affiliates (as defined herein), or that portion of Media One d.o.o. or
any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or
have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to
We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy
Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common
control with Media One d.o.o., whether by ownership or otherwise. Any information relating to you that we provide to our
In accordance with Art. 13 GDPR, we will inform you of the legal basis for our data processing. If the legal basis is not mentioned in the data protection declaration, the following applies: The legal basis for obtaining consent is Art. 6 (1) lit. a and Art Answering inquiries is Article 6(1)(b) GDPR, the legal basis for processing to fulfill our legal obligations is Article 6(1)(c) GDPR, and the legal basis for processing to safeguard our legitimate interests is Article 6(1)(c) GDPR 6 Paragraph 1 lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 Paragraph 1 lit. d GDPR serves as the legal basis.
how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy
Policy and agree to its terms.
Links to Other Websites
Media One d.o.o.. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites
are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to
website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties
may use their own cookies or other methods to collect information about you.
Media One d.o.o. uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data
of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become
unavailable or you would be required to enter your login details every time you visit the website as we would not be able to
disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally
Identifiable Information in Cookies.
Blocking and disabling cookies and similar technologies
Wherever you’re located you may also set your browser to block cookies and similar technologies, but this action may block our
essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features
and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site
preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a
cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your
browser, you should visit your browser’s help menu for more information.
We collect information from kids under the age of 13 just to better our services. If You are a parent or guardian and You are
aware that Your child has provided Us with Personal Data without your permission, please contact Us. If We become aware that
We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to
remove that information from Our servers.
reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before
We may display, include or make available third-party content (including data, information, applications and other products
services) or provide links to third-party websites or services (“Third- Party Services”).
You acknowledge and agree that Media One d.o.o. shall not be responsible for any Third-Party Services, including their
accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Media
One d.o.o. does not assume and shall not have any liability or responsibility to you or any other person or entity for any
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at
your own risk and subject to such third parties’ terms and conditions.
without these cookies, certain functionality like videos may become unavailable or you would be required to enter your
login details every time you visit the website as we would not be able to remember that you had logged in previously.
Information about General Data Protection Regulation
We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of
protection from being replicated or used in the wrong way.
What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and
enhances the control the EU residents have, over their personal data.
The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our
customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our
baseline standard for all our operations worldwide.
What is personal data?
Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used
on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s
name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP
addresses, physical address, sexual orientation, and ethnicity.
The Data Protection Principles include requirements such as:
● Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a
person would reasonably expect.
● Personal data should only be collected to fulfil a specific purpose and it should only be used for that purpose.
Organizations must specify why they need the personal data when they collect it.
● Personal data should be held no longer than necessary to fulfil its purpose.
● People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data,
and that their data be updated, deleted, restricted, or moved to another organization.
Why is GDPR important?
GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and
process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond
these facts it’s simply the right thing to do. At Media One d.o.o. we strongly believe that your data privacy is very important and
we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.
Individual Data Subject’s Rights – Data Access,
Portability and Deletion
We are committed to helping our customers meet the data subject rights requirements of GDPR. Media One d.o.o. processes or
stores all personal data in fully vetted, DPA compliant vendors. We do store all conversation and personal data for up to 6 years
unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy
Policy, but we will not hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to provide them with the ability to access, update,
retrieve and remove personal data. We got you! We’ve been set up as self service from the start and have always given you
access to your data and your customers data. Our customer support team is here for you to answer any questions you might
have about working with the API.
Don’t hesitate to contact us if you have any questions.
● Via Email: firstname.lastname@example.org
● Via Phone Number: +385 95 536 4476
● Via this Address: Radnicka 1A, 10 000 Zagreb